Client Data Ownership & Portability
At My Waypoint Technologies Inc., we believe clients should retain ownership and control of their digital assets.
Our role is to provide services, expertise, hosting, support, maintenance, and technical guidance.
Providing those services does not transfer ownership of client data, content, branding, or intellectual property to us.
Your Data Remains Yours
Unless otherwise defined in a written agreement:
The client retains ownership of:
- Website content
- Business information
- Customer information
- Uploaded documents
- Branding assets
- Logos
- Images supplied by the client
- Domain registrations owned by the client
- Databases containing client data
- Business records and operational information
We do not claim ownership of client information simply because we host, maintain, back up, or support it.
Website Ownership
Where a client engages us to build or maintain a website, ownership of the website and its associated business content remains with the client, subject to the terms of the applicable agreement.
This includes:
- Website content
- Published pages
- Images supplied by the client
- Product information
- Blog content
- Marketing materials
- Customer-facing resources
Clients should remain free to access and manage their own digital presence.
Data Portability
We support reasonable requests to export or transfer client-owned information where technically feasible.
Examples may include:
- Website content exports
- Database exports
- Media library exports
- Configuration exports
- Backup files
- Documentation handover
The specific formats and delivery methods may vary depending on the technology platform involved.
No Vendor Lock-In Philosophy
We believe long-term business relationships should be earned through value, service, and trust.
They should not depend on technical barriers that make it difficult for clients to leave.
Whenever practical, we seek to:
- Use exportable systems
- Maintain documentation
- Avoid unnecessary lock-in
- Support migration planning
- Preserve portability options
Our objective is to support client choice and flexibility.
Hosting & Managed Services
When hosting or managed services are provided by My Waypoint Technologies:
- The infrastructure remains under our management.
- Client content remains owned by the client.
- Client data remains owned by the client.
- The service relationship does not transfer ownership rights.
Hosting services provide operational support, not ownership of business assets.
Intellectual Property Considerations
Ownership of custom development work may be governed by specific contracts, statements of work, licensing arrangements, or project agreements.
Where such agreements exist, those agreements take precedence.
Clients are encouraged to review project documentation carefully to understand ownership, licensing, and usage rights associated with custom-developed assets.
Business Continuity & Access
We believe clients should never be placed in a position where they cannot reasonably access their business information.
Where practical and contractually permitted, we aim to support:
- Access to client-owned data
- Transfer of assets
- Migration planning
- Knowledge transfer
- Documentation handover
These practices help promote continuity and operational resilience.
Our Commitment
We believe trust is strengthened when ownership is clear.
Our philosophy is straightforward:
Your data is yours.
Your content is yours.
Your brand is yours.
Hosting, support, maintenance, backups, monitoring, or professional services do not transfer ownership of client assets to My Waypoint Technologies Inc.