1. Introduction
This Data Retention Statement describes how long My Waypoint Technologies Inc. retains different categories of data and how data is deleted when it is no longer required.
We retain personal information only as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements, and meeting legal obligations.
2. Retention Principles
Our data retention practices are guided by the following principles:
- Purpose limitation — data is retained only as long as necessary for the purpose for which it was collected
- Legal compliance — data is retained as required by applicable law, including tax, accounting, and regulatory requirements
- Security — data is retained as necessary for security and fraud prevention purposes
- Minimization — data is deleted, anonymized, or securely disposed of when no longer required
3. Retention Schedule
The following retention periods apply by data category.
| Data Category | Retention Period | Notes |
|---|---|---|
| Contact inquiries and inquiry forms (all products) | 12 months | Retained for follow-up and dispute resolution purposes. |
| Support requests | 12 months | Retained for follow-up and dispute resolution purposes. |
| Customer data (MyCleanData — account and subscription data) | Duration of service | Retained for the duration of the active subscription. |
| Invoices and transaction records | 7 years | Retained to meet applicable tax and accounting requirements. |
| Server access logs | 90 days | Retained for security purposes only; not used for analytics or advertising. |
| API usage logs (MyCleanData) | 12 months | Retained for rate limiting, usage reporting, and dispute resolution. |
This Statement is governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein.
4. Deletion Procedures
When data is no longer required, we will delete, anonymize, or securely dispose of it using appropriate methods.
For MyCleanData, upon subscription termination, your right to access data ends and you must stop downloading or accessing data. Internal derived works created during the subscription may be retained for archival purposes, provided they do not expose or redistribute substantial portions of the data.
5. Your Rights
You may request deletion of your personal information by contacting us at privacy@mywaypoint.ca.
We may retain information where required by law, for legitimate business purposes, or to resolve disputes. We will inform you of any limitations on deletion requests.
See our Privacy Policy for the complete description of your rights under PIPEDA and applicable provincial law.